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Privacy
Privacy Policy
Last updated: February 14, 2026. This policy explains the categories of data OnloZap processes to provide workspace, portal, billing, document, communication, and AI-assisted workflows.
Account information
We process account details such as name, email, workspace membership, authentication state, and role information to provide access to OnloZap.
Workspace content
Client records, quotes, invoices, projects, tasks, messages, files, documents, settings, and activity logs are processed so your team can operate the product.
Client portal data
Portal access may expose eligible client-facing quotes, invoices, projects, documents, files, and conversations to the right client contacts.
Billing information
Stripe handles subscription checkout and payment details. OnloZap stores plan, subscription, invoice, and payment references needed to reconcile billing state.
AI
AI-assisted workflows
Zapling may process workspace context to summarize, draft, recommend, and assist. Your team remains responsible for reviewing outputs before use.
Support and diagnostics
Support requests, route details, error information, and operational logs may be used to diagnose issues and improve reliability.
Use of data
How OnloZap uses information
We use data to provide the product, secure accounts, route client-facing portal access, send workflow notifications, support billing, troubleshoot issues, improve reliability, and develop requested product capabilities.
Service delivery
Operate workspaces, render client-facing pages, track workflow state, and preserve records needed for quotes, delivery, billing, and documents.
Communication
Send transactional notifications for invitations, portal events, quotes, invoices, documents, files, messages, and account activity.
Security
Detect abuse, enforce access checks, maintain sessions, investigate reports, and protect workspace and portal boundaries.
Improvement
Understand reliability issues, product usage patterns, support needs, and opportunities to make workflows clearer.
Choices
Your controls and requests
Workspace admins can manage many records directly in the product. For export, deletion, privacy questions, or account-level requests, contact us with the workspace and email address involved.
Access and correction
You can update many profile, company, client, and workspace records from authenticated settings and module pages.
Deletion and retention
Deletion requests may require verification and may be limited where records are needed for security, billing, audit, legal, or dispute purposes.
Marketing preferences
You may unsubscribe from marketing communications while still receiving necessary transactional and security messages.
Questions
Email privacy@onlozap.com with the account email, workspace, and request details.
Next step
Privacy questions should be specific.
Include the email address, workspace, request type, and any relevant client or record context so we can verify and route the request.