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Contact
Reach the right OnloZap channel.
Send us the context we need and we will route your note to product, support, billing, security, or partnership conversations.
Product and demos
Use this for plan questions, workflow fit, onboarding help, or a walkthrough of the client execution graph.
- Tell us your team size and current tool stack.
- Include the workflows you want to consolidate first.
Support
Use this for account access, portal access, checkout errors, workflow bugs, or unexpected product behavior.
- Include the page URL and your workspace name.
- Share what you expected, what happened, and the steps to reproduce.
Billing
Use this for Stripe checkout issues, plan changes, subscription questions, and invoice payment problems.
- Include the plan name you selected.
- Do not email full card details or sensitive payment information.
Security reports
Use this for suspected vulnerabilities, account security issues, or unusual access behavior.
- Send a concise reproduction path and impact summary.
- Avoid public disclosure until we have investigated.
Partnerships
Use this for integration, implementation, agency, or service-provider partnership conversations.
- Share your organization, client profile, and proposed collaboration.
- Mention whether you need technical integration support.
General inbox
If you are unsure where to send something, start with hello@onlozap.com and we will route it.
- Keep the subject line specific.
- For urgent account issues, use support@onlozap.com instead.
Next step
Need help while using the product?
The support page explains what to include so we can reproduce account, portal, billing, and workflow issues quickly.